Customer service

Please read through this most asked questions, your answer might just be there!

Where is my order?

If your order is marked as shipped in your account and you received an e-mail that your order is on the way, it might still take a few days. Please look on this page for shipping time estimates, but keep in mind this is not a guaranteed shipping time. If it takes more then the estimated time, feel free to contact us.

Can I return my case?

You might apply for a replacement or a refund, please see this page for our return policy.

How do I pay?

If you would like to know more about our payment methods, please click here. All our payments are processed by MultiSafePay and are 100% secure.

My model is not there!

We are very sorry if your model is not listed on the website. Please keep an eye on the page, we are regularly updating models so it might appear later! If it is not listed, we are currently not able to supply it for you.

Answer not found? Contact us!